Harcourts Conference Honoured at Australian Event Awards
August 27th, 2010Here at Harcourts there are a lot of things to be proud of – The Harcourts Foundation, The Harcourts Academy, our great reputation and our market presence, just to name a few. I am also extremely proud of our event management division who today were highly commended at the Australian Event Awards for their work on the Harcourts Conference Launch 2010.
Harcourts events have always had an excellent reputation and it is fantastic that the quality and professionalism of our events has now been recognised at a national level. I am so proud of this achievement and of everyone involved in the management of our events.
This year’s Conference was truly exceptional with over 600 people from across the country in attendance.
One of the highlights of the 2010 Conference was an inspirational speech from keynote speaker, Li Cunxin, author of the best-selling autobiography Mao’s Last Dancer. We were also lucky enough to…
Tags: Conference, harcourts, Mike Green
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Harcourts Customer Service Impressed Our Clients
August 24th, 2010It seems that the team at Harcourts is continuing to impress our clients with the excellent levels of customer service delivered in both Australia and New Zealand. We recently surveyed clients across Australia and New Zealand to gain their feedback on our customer service and I couldn’t be more pleased with the results.
While all the survey results were excellent, there were a couple of standout results including a 300 per cent increase in the amount of repeat business Harcourts has received since 2009 and an exceptional client referral rate with 94 per cent of survey respondents indicating that they would recommend Harcourts to their friends and family.
These results are exceptional and really demonstrate the professionalism, commitment and enthusiasm of our team. The results also highlight the continued growth and momentum of the Harcourts Group as a leader in the real estate market both in Australia and New Zealand.
Due to this…
Tags: customer service, harcourts, survey
News from The Harcourts Foundation
August 18th, 2010Earlier this month, The Harcourts Foundation approved funding grants for 12 Australian charities which totalled over $62,000. This money was raised by the team at Harcourts and their clients across Australia, and I am so proud of this fantastic effort.
Harcourts has a very strong and positive culture and I think that nothing demonstrates this culture quite like the generosity and willingness displayed by our team through their contributions to The Harcourts Foundation. The spirit of giving displayed is amazing and I really could not be prouder.
The funding grants will go towards support and development projects for charities across the country including the Starlight Children’s Foundation, the Juvenile Diabetes Research Foundation, The Cancer Council of South Australia and Variety Western Australia. These projects are vital as they help grow and enrich local communities throughout Australia.
To date, The Harcourts Foundation has raised over $700,000 which is a phenomenal effort, especially considering that…
Harcourts Launches Innovative New Technologies
August 10th, 2010Harcourts continues to go from strength to strength in all areas, particularly in terms of innovative technology.
July was a massive month for technology at Harcourts. The Mobile Agent application for the iPhone and iPad was officially launched and has so far received extremely positive feedback from the Harcourts team and clients. This is a major step in our technology platform and is something that I am very proud of. The initial Mobile Agent download figures have been great with over 1,500 applications already downloaded. I’m confident that this number will continue to grow over the coming months.
July also saw the official launch of Harcourts’ new marketing platform, Campaign Track. The initial feedback has been excellent and I’m sure that this tool will be of great benefit to the group.
I believe that being at the forefront of new technology is so important and is one of our organisations greatest points of…
Tags: Campaign Track, harcourts, Mike Green, Mobile Agent, Technology
Harcourts Is Expanding to the USA
August 10th, 2010Late last month I returned from a trip to the USA where Harcourts signed a joint venture agreement with California real estate group, Altera. The joint venture partners and I are very excited about the agreement and are confident the partnership has come at the perfect time.
There are many positive signs suggesting the US market is taking a turn for the better – even though the country has seen an extremely tough three to four years on the back of the Global Financial Crisis. In this time, the real estate market has been hit hard with many areas seeing as much as a 60% share of ‘upside down mortgages’ (where a person’s mortgage is higher than the value of their house). Recently, however, there has been some positive economic and housing data out of the US as well as some positive news from the European markets.
During recent trips to the…
Tags: Altera, harcourts, joint venture, Mike Green, USA
Another Harcourts Conference has gone by
May 28th, 2010It’s Friday, and the annual Harcourts Conference in Australia has flown by this week, as we saw internationally-renowned speakers present to the 600-strong attending. I was pleased to see a great turn-out, and I think it is safe to say this was our best Conference yet.
Conference was opened by keynote speaker, Matthew Ferrara. Matthew is a social media expert from the US, who is not only fantastic at what he does, but is a great guy who I had the pleasure of spending two weeks with.
Other outstanding speakers we heard from this week were Rick DeLuca also from the US, real estate professionals Dane Atherton and James Tostevin from Australia, and super coach Wayne Bennett as well as the inspirational Gerrard Gosens.
Conference was closed by our final keynote speaker, the author of best-selling autobiography Mao’s Last Dancer, Li Cunxin.
Li shared his amazing life story with us, and I think everyone…
Tags: 2010, Conference
The lead up to Harcourts Conference
April 30th, 2010The Harcourts team is working round the clock in preparation for the Harcourts Conference in both Australia and New Zealand this May. There are some exciting things in stall for all attendees including great guest speakers.
Check out the YouTube video from James Tostevin, one of our fantastic speakers, http://www.youtube.com/watch?v=T5NBUZ5xHvg.
I really look forward to seeing everyone from Harcourts there, and also updating everyone after the event with what happened!
Tags: Conference
Harcourts appoints new Head of Real Estate Operations
April 20th, 2010I am thrilled to announce that Bryan Thomson, who has been Harcourts New Zealand’s CEO for the past eight years, has been appointed to the new role of Head of Real Estate Operations for Harcourts Australasia. This is a significant and important step for the entire Harcourts organisation.
Bryan Thomson, new Head of Real Estate Operations for Harcourts Australasia
It will see Bryan becoming responsible for the operation, growth and success of Harcourts in Australia, New Zealand and Fiji – a change that enables other members of the Harcourts International leadership team to increase their focus on the global expansion of Harcourts (we want to see in 25 countries by 2014)!
The establishment of the Head of Real Estate Operations for Harcourts Australasia follows a decision by Harcourts International Executive Director and co-owner Paul Wright to move into the role of Harcourts International Board Chairman – after 25 years playing an integral, hands-on…
LeadingRE conference and exciting opportunities
March 10th, 2010This week I am in Las Vegas attending the LeadingRE conference once again. This is always a good time of year, and it’s great to get together with these fantastic people and celebrate successes from the year past.
While I’m in the US I am heading to Los Angeles to talk to several parties regarding opportunities for Harcourts to expand into the US market, which I’m very excited about. We will be workshopping a few scenarios, and I hope to be able to update everyone on the progress of these discussions later this year.
Check out our newsroom for more information on the LeadingRE conference! http://news.harcourts.net/news/harcourts-goes-to-las-vegas/
