As part of a real estate professional’s duty of care to clients, all clientele should have a satisfactory arrangement in place for organising financial approval for their potential property purchase.

Harcourts Financial Services CEO, Andy Graham says it is irrelevant whether this is via their local bank, existing relationships, or a new mortgage broker. It is part of the service that should be provided to ensure the client receives the best treatment as part of their duty of care.

“A recent independent survey indicated that on up to 65 per cent of occasions, finance was not discussed as part of the real estate transaction.

“I found this a staggering statistic, given that finance consultants are an integral part of a property transaction to ensure the sale is completed, and that some real value is added to the customer experience,” Mr Graham said.

This begs the question, should securing financial arrangements be more of a…