August 3rd, 2015

Irene Green says training needs to prepare students to perform in the real world


With a lot of scrutiny recently being placed on the standard of training real estate professionals currently receive in Australia, Irene Green, Head of Academy at Harcourts Group Australia says in-house training needs to prepare students for the real world.

“It’s not just about equipping students with the knowledge they need, but also giving them the confidence and the ability to perform out in the world”, says Mrs Green.

One way to ensure students are equipped to hit the ground running is to introduce training requirements within agencies, for sales agents and property managers in practical skills such as business planning, time management, personal leadership skills and wealth creation.

Harcourts also mandates that training doesn’t begin and end when someone first enters the industry.

“We have a strong culture of growing our people, no matter how far along in your real estate career you are, you are always encouraged to keep learning with a variety of courses designed for the more experienced consultant”, says Mrs Green.

Harcourts is one of the only real estate groups in Australia to also double as a Registered Training Organisation, offering mandatory sales training programmes for sales consultants who are new to the industry to help them become registered real estate salespersons.

“Because our Academy is a Registered Training Organisation, our courses must be comprehensive and meet the requirements for accreditation, but I do believe that learning goes beyond accreditation, it’s something you can benefit from throughout your career.

“I also believe that our industry can benefit from openly sharing best practice with others. The way I see it, sharing knowledge with our peers in the real estate industry can only lift the calibre of real estate agents in Australia, which is a great outcome for everybody,” says Mrs Green.

Mrs Green believes this is about supporting your state’s real estate institute and getting involved.

“Participate in industry events and offer to speak on panels, and take the time to write and share blogs through industry publications like REB”, says Mrs Green.

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